Client Contact on behalf of L’Oreal Operations

• Representing L’Oreal TRAP to negotiate with client on Operations-related topic, including but not limited to shipment arrangement, incoterm, supply / forecast
• Partner with Commercial team on discussion with clients on various topics
• Facilitate data / information sharing with clients
• Collaborative projects with clients : joint forecast / order proposal / EDI / sustainability

Stock In Trade Tracking

• SIT Data consolidation and verification
• Analysis of SIT health, propose actions to deal with over / under stock
• Anticipation of OOS / Return
• Planning knowledge would be a plus

Operations Support

• Coordinate among Operations teams to support special business needs, e.g. regulatory issues, shipping calendar adjustment
• Support Customer Care team on any shipment issue (customs block / return / special document request, etc)
• SAP order-to-cash knowledge would be a plus
• Knowledge in international shipping or China customs would be a plus