- Rolls-out global or customized training programs for each store and/or staff member, in cooperation with the retail business manager or retail director/Head of Retail and Area Manager, which can include 1:1, digital, POS training:

 • Develops beauty adviser knowledge and competencies in one to one using coaching approaches

• Supports new BAs in on boarding phase 

• Animates a community of BA to foster learning 

• Participates to learning material /tools design and adaptation 

• Impersonates and transmits the values of the brand and service attitude 

• Stays up to date with competition knowledge ( products, learning methods, services, innovations) 

• Masters POS system, system affinity and experience

 - Contributes to sell out & retail efficiency

 • Follows up ROI of learning actions vs sell out and build on going improvement 

• Monitors budgets. 

• Directly contributes to the POS selling activity during peak periods 

• Contributes to improve sell out, providing regular feedbacks to Retail management teams