PRIMARY RESPONSIBILITIES / 主要职责

1. Site Leadership & FM Operations / 现场运营与 FM 团队管理

• Lead and oversee daily site/facility operations to maintain a high-standard, safe, and efficient workplace environment.
• Manage on-site FM service providers (property management, receptionists, cleaning staff, security guards, and catering service); monitor KPI/SLA, performance, and daily service quality.
• Oversee building maintenance, drainage, HVAC, door access, CCTV systems, office equipment, and furniture to ensure 100% operational readiness.
• Manage raw admin cost data, track site operational budgets, and process supplier payment requests accurately.
• 全面主持并管理现场日常运营，维持高标准、安全且高效的办公环境。
• 统筹管理现场第三方 FM 服务团队（物业、前台、保洁、安保及茶歇服务团队），监督考核其 KPI/SLA 服务质量与日常执行。
• 负责大楼设施设备（门禁、监控、空调、排水及办公家具）的维护与保养，确保各项设施正常运转。
• 负责现场行政费用数据的建立与管理，按时跟进供应商付款及预算追踪。

2. Workplace Business Partnering (Site BP) & Renovation / 现场业务伙伴与施工改造

• Act as the primary Campus BP for various BUs on-site; maintain proactive communication with division contacts to understand organizational changes and floor-level requirements.
• Oversee office space planning, seating allocation, headcount vs. workstation management, and onboarding/offboarding administrative arrangements.
• Manage local office minor renovations, floor reconfigurations, and layout optimizations; coordinate with internal users, IT, and engineering team to ensure smooth execution without business disruption.
• 作为现场 Campus BP，对接楼内多个 BU（事业部），与部门联系人保持实时沟通，动态掌握组织架构调整与楼层需求。
• 负责楼层空间规划、工位分配管理（HC vs. WS），并落实员工入离职/转岗的行政与门禁安排。
• 负责现场局部改造、工位微调及施工项目的跟进，协调内部用户、IT 及工程团队，确保施工平稳推进且不影响日常办公

3. Executive & VIP Event Support / VIP 高管服务与重大会务保障

• Provide dedicated, high-touch VIP Support for Executive Committee (EC) members, senior leadership visits, and key corporate events.
• Coordinate and support logistics for major conferences, townhalls, workshops, and high-profile meetings (including AV setup, catering, seating, and security protocols).
• 为集团高管（EC）、高级领导人拜访及公司级重大活动提供专业、高标准且有温度的 VIP 特别保障服务。
• 统筹支持大型会议、Townhall、Workshop 及重要会务的现场支持（含音视频设备、餐饮茶歇、席位编排及安全保障）。

4. Office Culture, EHS & Security Support / 办公文化、EHS 及安全支持

• Plan and execute internal employee engagement activities and seasonal office decorations (e.g., festive setups like Christmas, Spring Festival, and holiday events).
• Collaborate with Corporate Security and EHS teams to implement POB (Persons On Board) safety drills, fire drills, EHS audits, and environmental safety guidelines.
• 策划并执行办公室内员工关怀活动与节庆氛围布置（如圣诞节、春节节庆活动）。
• 配合集团 EHS 及 Security 团队，落地 POB（在楼人数）安全演习、消防演习、安全审计及日常环境安全合规。